FAQ

SUBMISSIONS

We accept submissions and proposals. Please reach out via email to books@burnbarrelpress.com 


BOOKSELLER / BULK ORDER DISCOUNT
Please reach out via email to admin@burnbarrelpress.com 


SHIPPING INFO

When your order is packed and a label is created you will receive an email notification with tracking info on most orders. Allow an additional of 1-3 days for handling.

Unless stated otherwise, books are usually shipped by media mail via USPS and can take up to 10 business days to arrive. 

Since the beginning of the covid pandemic, there have been sporadic delays to our postal system, especially around the holidays. This should be taken into consideration. 

International shipping is available for most items, and usually takes from 1 to 6 weeks to arrive, but there is no guarantee of arrival time. If you don't receive your international order in a timely fashion please let us know and we will sort it out.

If you order presale items they will ship as soon as we recieve them from the printer. If you order several items and one of the items is a presale, your full order will not ship until all items are ready for packaging. 

reach out to admin@burnbarrelpress.com  with any additional shipping questions or requests. 


RETURN POLICY

Returns are excepted for refund within 30 days of receiving your order. No refund given for shipping. Customer pays return shipping. Please include your order number and reason for return. Refunds are provided upon receiving returned items in original condition. 

Lost/damaged orders reach out to admin@burnbarrelpress.com