FAQ

SUBMISSIONS

We accept submissions and proposals. Please reach out via email to [email protected] 


BOOKSELLER / BULK ORDER DISCOUNT

We offer discounts for bulk/wholesale orders. For more information, please reach out via email to [email protected] 


SHIPPING INFO

Keep in mind we are a small independent publisher and not Amazon. 

Pre-order shipping estimates are not guaranteed.

Regular book orders are shipped by media mail and take around 10 business days to arrive after we process your order.

When your order is packed and a label is created, you will receive an email notification with tracking information. Allow an additional 1-3 days for handling. Once an item is tracked and delivered to the address provided, we are no longer responsible for it. Packages stolen off your porch or from your mailbox are not our responsibility. 

International shipping is available for most items and usually takes 1 to 6 weeks to arrive, but there is no guarantee of arrival time. If you don't receive your international order in a timely fashion, please let us know, and we will sort it out.

If you order presale items, they will ship as soon as we receive them from the printer. If you order several items and one of the items is a presale, your full order will not ship until all items are ready for packing. 

Reach out to [email protected] with any additional shipping questions or requests. 


RETURN POLICY

Returns are accepted for a refund within 30 days of receiving your order. No refund is given for shipping. The customer pays for return shipping. Please include your order number and reason for return. Refunds are provided upon receiving returned items in original condition. 

For lost/damaged orders, reach out to [email protected]